Refund policy

  1. Return Period: We accept returns within 30 days from the date of purchase.

  2. Return Procedure: All items can be returned. If a refund is requested, the full amount paid at the time of purchase will be refunded.

  3. Return Requirements: To initiate the return process, you must provide the order number and specify the reasons for the return. Additional checks may be required to verify the customer's identity and the actual purchase.

  4. Contact for Returns: You can contact us directly from the website in the Contact section, indicating the order number, or by sending an email to superivantechstore@gmail.com. We commit to responding within 3 working days.

  5. Shipping Costs: The shipping costs for returns depend on the product supplier. The customer is responsible for shipping, unless otherwise stated by the supplier.

  6. Refunds: The return involves the return of the item and the refund of the related expenses. However, we cannot guarantee the availability of a replacement item for the original, as it depends on the supplier's availability.